This notice supplements our Privacy Policy and applies to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"). Terms used here have the meaning given in the CCPA.
1. Categories of personal information we collect
- Identifiers: name, email address, telephone number, IP address, and online identifiers
- Personal records: date of birth and contact details you submit through our form
- Geolocation data: state and ZIP code, and approximate location derived from IP address
- Internet activity: pages viewed, referring URL, session duration, and interaction data
- Inferences: conclusions about potential eligibility drawn from the information you provide
- Sensitive personal information: information about a health condition that you voluntarily share with an advocate
We collect this information directly from you, automatically as you use the Site, and from advertising and analytics partners.
2. Why we collect it
To evaluate potential eligibility, to contact you about your inquiry, to connect you with participating providers, to operate and secure the Site, to measure advertising, and to meet legal obligations. We do not use sensitive personal information for purposes beyond those permitted under the CCPA without your consent.
3. Disclosure and sharing
In the preceding 12 months we have disclosed identifiers, personal records, geolocation data, and internet activity to participating providers, service vendors, and marketing partners for the business purposes described in our Privacy Policy and in the consent you provide on the form.
Some transfers of personal information for advertising and matching purposes may be considered a "sale" or "sharing" under the CCPA even when no money is exchanged. You have the right to opt out.
4. Your California rights
- Right to know. Request the categories and specific pieces of personal information we collected, the sources, the purposes, and the categories of recipients
- Right to delete. Request deletion of personal information we collected from you, subject to legal exceptions
- Right to correct. Request correction of inaccurate personal information
- Right to opt out of sale or sharing. Direct us to stop selling or sharing your personal information
- Right to limit use of sensitive personal information. Restrict use to what is necessary to provide the service
- Right to non discrimination. We will not deny service, charge different prices, or provide a different quality of service because you exercised a right
5. How to submit a request
Submit a request in any of these ways:
- Email privacy@claimssdibenefits.com with the subject line "California Privacy Request"
- Call (800) 555-0142
- Write to Claim SSDI Benefits, Attn: Privacy Team
To opt out of sale or sharing, email us with the subject line "Do Not Sell or Share My Personal Information." We also honor Global Privacy Control browser signals as a valid opt out request.
6. Verification
We will verify your identity before responding, usually by matching two or more data points you provide against our records. We will confirm receipt within 10 business days and respond within 45 calendar days, with one 45 day extension if reasonably necessary. We will let you know if an extension is needed.
7. Authorized agents
An authorized agent may submit a request on your behalf with written permission signed by you, or a valid power of attorney. We may still ask you to verify your own identity directly.
8. Retention
We retain each category of personal information only as long as reasonably necessary for the purpose it was collected, including recordkeeping for consent and compliance, after which we delete or de-identify it.
9. Contact
Claim SSDI Benefits
Attn: Privacy Team
Email: privacy@claimssdibenefits.com
Phone: (800) 555-0142